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Student Services Representative - Bilingual
Description of Duties
This position is located in an educational facility and is part of a problem-solving resource team for students, families, and school staff. The position is located in central administration and responds to problems and situations that cannot be resolved at the individual school level. The main focus of the position is engaging parent involvement with students and the school in order to improve student progress in an educational environment. Duties are performed in English and in Spanish. Supervision is not a responsibility of this class. The employee reports directly to, and works under the general supervision of, a school administrator or higher-level staff member.
Minimum Qualifications
Candidates must meet the following minimum requirements on or before the date of the written exam:
Graduation from high school or possession of an equivalency diploma plus EITHER:
- Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s degree plus one (1) year paid full-time or its part-time equivalent** experience in problem/conflict resolution between families and youth*, or initiating parent involvement with youth in an educational setting; OR,
- Graduation from a regionally accredited or New York State registered college or university with an Associate’s degree plus three (3) years paid full-time or its part-time equivalent** experience as described in (A) above; OR,
- Five (5) years experience as described in (A) above; OR,
- Any equivalent combination of training and experience as defined by the limits of (A), (B), and (C) above.
*Youth, for purposes of these minimum qualifications, is anyone aged four (4) to twenty-one (21) years.
Anticipated Eligibility – Age and Educational Requirements:
According to Civil Service Law, section 54 which became effective September 4, 2024, applicants who are within 12 months of meeting the minimum age or attaining the minimum educational requirements following the date of examination, may take the civil service exam, but will be restricted from certification until such a time that the minimum age or educational requirements are met. Candidates will be required to provide proof of qualifying education and/or age within 12 months of exam date in order to be eligible for appointment from a certified list.
