435 East Henrietta Rd., 3rd Floor, Faith-East
Rochester, NY 14620
 Phone: (585) 753-6280
 Fax: (585) 753-6455
[email protected]

COVID-19

If you are 60 and over or a family caregiver contact NY Connects/ Lifespan at (585) 325-2800 or (585) 244-8400 for assistance.

See Monroe County webpage for more details.

Winter Safety Tips

When the temperature drops, older adults run a higher risk of health problems and injuries related to the weather, including hypothermia, frostbite, and falls in ice and snow. Like most things in life, it is better to be prepared. 

1. Stay indoors or limit time outside.
2. Keep indoor temperature at 65 degrees or warmer.
3. Stay dry to because wet clothing chills your body more quickly
4. Dress smartly in layers in winter wear such as hats, gloves, winter coat, boots, scarf to keep warm.
5. Avoid slipping on ice.
6. Dress for warmth to prevent frostbite and hypothermia.
7. Fight wintertime depression.
8. Keep the car tuned up.
9. Prepare for power outages.
10. Eat a varied diet.
11. Monitor home’s carbon monoxide levels.
12.  Strenuous activities like shoveling snow may put too much strain on your heart, especially if you have heart disease.
13. Make sure steps and walkways are clear before you walk.
14. Clear away snow and salt your walkways at home, or hire someone to do it
15.  Wear boots with non-skid soles
16. If you use a cane, replace the rubber tip
17. Have your chimneys and flues inspected – preferred annually
18. Never try to heat your home using a gas stove, charcoal grill, or other stoves not made for home heating

Age-Friendly / Livable Community

Action Plan (PDF) 2023 Progress Report (PDF)

Our community, like our nation, is aging. This reality is fostering a national and even worldwide movement about how to make communities more age-friendly and more livable for all.

The 2020 Monroe County transition report states “Monroe County should champion the Livable Communities (Age-Friendly) model. A Livable/Age Friendly community is one that is safe and secure, has affordable and appropriate housing and transportation options, and offers supportive community features and services. Once in place, those resources help enhance personal independence, support residents to age in place, and foster engagement in the community’s civic, economic and social life.”

Age-Friendly Communities have Three Characteristics.

1. Age is not a significant barrier to the maintenance of life-long interests and activities.

2. Supports and accommodations exist to enable individuals with disabilities to meet basic health and social needs.

3. Opportunities exist for older adults to develop new sources of fulfillment and engagement.

In partnership with the Rochester/Monroe County Aging Alliance, a plan has been developed. Our goal is to create an inclusive, age-friendly community for all citizens of Monroe County.

Caregiver Assessment 

Do you provide unpaid care to a family member, friend, or neighbor who has an illness, disability, memory loss, or injury? If you answered yes to any of these questions, you are a caregiver! Are you feeling overwhelmed, constantly worried, tired, sad, easily irritated, and/or extremely stressed? You are not alone and there is support available. If you would like to learn more about resources, tools, and supports available for caregivers, please answer the following questions to get connected to the right starting place.

1. Are you over the age of 18 and caring for an older adult (age 60+)?

2. Are you over the age of 18 caring for an individual (any age) with Alzheimer’s disease or a related disorder (e.g., dementia, traumatic brain injury, mild cognitive impairment, chronic traumatic encephalopathy)?

3. Are you over the age of 55 and living with and caring for a child (not biological) under the age of 18?

4. Are you over the age of 55 and living with and caring for an adult (can be a biological child) aged 18-59 with a disability?

If you answered yes to any of the questions above, you are eligible for the National Family Caregiver Support Program (NFCSP). The goal of the NFCSP is to support family caregivers so they may continue to carry out their caregiving roles and responsibilities. The program can provide services such as caregiver counseling, information and assistance, caregiver training, respite care (a break from caregiving), and much more. If you would like to learn more about how this program can assist you, please contact NY Connects @ (585) 325-2800.

If you answered no to all the questions above, or you are not interested in learning about the resources available through the NFCSP, there is still help available to you through the Any Care Counts - New York (ACC-NY) Campaign which recognizes and supports the millions of unpaid caregivers across the state! Through ACC-NY you can discover your caregiver intensity score by taking the ARCHANGELS Caregiver Intensity Index (CII). It takes just 2 minutes to complete. You will find out whether you are “in the red," "yellow" or "green," and be connected to trusted resources.  

Do you prefer to search resources on your own? Visit the NY Connects Resource Directory. NY Connects links individuals of all ages and their caregivers to long term services and supports and provides one stop access to free, objective, comprehensive information and assistance.

Combat Social Isolation

Social Isolation Resources

Human beings are social creatures. Our connection to others enables us to survive and thrive. Yet, as we age, many of us are alone more often than when we were younger, leaving us vulnerable to social isolation and loneliness—and related health problems such as cognitive decline, depression, and heart disease.

• Social isolation significantly increases a person’s risk of premature death from all causes, a risk that may rival those of smoking, obesity, and physical inactivity.
• Social isolation is associated with about a 50% percent increased risk of dementia.
• Poor social relationships (characterized by social isolation or loneliness) is associated with a 29% increased risk of heart disease and a 32% increased risk of stroke.
• Loneliness is associated with higher rates of depression, anxiety, and suicide.
• Loneliness among heart failure patients is associated with a nearly 4 times increased risk of death, 68% increased risk of hospitalization, and 57% increased risk of emergency department visits.

Social Isolation Activities

• Board and Card Games – Yahtzee, Scrabble, Solitaire, Concentration and Trivial Pursuit are games that can be played alone, or virtually online. These are areas where working memory functions.
• Puzzles – Puzzles are a great way to pass time, and studies have shown improvements in memory when seniors worked on puzzles for as little as 45 minutes a day, twice per week.
• Brain-Training Computer Games – This can reduce dementia by up to 28%.
• Memory Boxes – Memory boxes are a good way of stimulating and recalling favorite memories. Build a collection of old photos, items reminiscent of work or volunteering, and any objects that mean something and put them in the box to peruse when bored. If someone is especially agitated, looking at these objects may have a calming effect.
• Old movies – Many of us have old home videos or movies featuring family fun or our favorite performers. Furthermore, there are so many television channels and streaming platforms from which to choose, virtually any movie or classic TV show can be found and binged!
• Books – Escape reality by diving into a novel. You probably have a small library from which to choose, so gather a few hard covers or paperbacks and do some reading. If you have an e-reader, consider a new release. Many libraries have curbside pickup or delivery as well.
• Exercise – Chair exercises, walking, riding a stationary bike, yoga, dance, Tai Chi, and almost anything that gets the body moving, will help strengthen muscles and improve mood and mental acuity by increasing oxygen and blood flow to the brain.
• Crafts – Many people love to craft, and crafting can take many different forms. Knitting, needlepoint, painting, stenciling, stringing beads, arranging flowers or making musical instruments are just a few examples of crafts suitable for seniors.
• Music – We all have our favorite tunes, musicians, bands, and genres of music. Turn on your favorite tunes while you’re relaxing, cleaning, playing games, or exercising. Music has a way of soothing the soul!
• Cook – If you enjoy cooking and baking, cook and bake!
• Communicate – Reach out to family, friends, and neighbors to see how they’re doing during this crazy time. The recipient of a call, text, email, letter or card will feel very special and it will be good emotional support for you both!

Check out detailed list of resources and activities that can keep you engaged while you are home

We Excel In Aging Well!

The Monroe County Office for the Aging (MCOFA) was established by the Monroe County Legislature in 1973 and designated by the Federal and State governments as the Area Agency on Aging under Title III of the Older Americans Act for our service area. MCOFA is proud to celebrate over 50 years of delivering high quality, efficient, and effective long-term care services and supports to meet the changing needs of our community's older adults, caregivers of any age, and individuals with disabilities.

MCOFA is an administrative division within the Department of Human Services (DHS) and the governmental entity authorized to receive and allocate Older Americans Act and state funds for services and supports of community based long-term care. The primary responsibilities of MCOFA focus on planning, advocacy, and coordination activities.

These responsibilities are:

• To develop and implement a consumer-focused comprehensive four-year plan of coordinated services responsive to the priority needs of older persons, caregivers, and persons with disabilities in Monroe County. Services under this plan are delivered either directly by MCOFA, or through community based organizations under contract with Monroe County. This plan is known as the "Area Plan" and MCOFA submits annual updates to the New York State Office for the Aging to meet the changing short and long-term needs of those served in Monroe County. 
• To advocate on behalf of the needs of older adults, caregivers, and persons with disabilities. MCOFA does this by monitoring, evaluating, and commenting on policies, programs, and community actions which affect individuals served in Monroe County.
• To coordinate our planning and service activities with other agencies and organizations to promote the most efficient use of existing resources and to promote new and expanded benefits for older adults, caregivers, and persons with disabilities in Monroe County.
• To assist in the transformation of our system to provide flexible services that are person/family centered, strengths-based, culturally competent and evidence-based.

To accomplish these objectives, MCOFA collaborates extensively with other DHS and county divisions, service providers, and community groups.  Services are targeted to individuals with the highest social and economic need. An appointed Council for Elders made up of area professionals and consumers advises MCOFA in accordance with Older Americans Act regulations. This Council advises in the following areas:

• Assisting in the development of the Area Plan before submission to the New York State Office for the Aging (NYSOFA);
• Conducting and attending public hearings;
• Representing the interests of older adults (advocacy); and,
• Reviewing and commenting on community policies, programs, and actions affecting older persons with the intent of assuring maximum coordination and responsiveness to older adults.

In 1973, there were 97,000 individuals 60 years of age and older in Monroe County. Today, there are more than 183,969 individuals age 60 and older, and 21% have at least one disability.  It is our goal to ensure that Monroe County’s older citizens have access to the programs and services they need to remain independent and “Excel in Aging Well.”

Office For The Aging Goals

1. Encourage safe, active, and independent lifestyles with timely and responsive systems of quality community-based services and supports;
2. Promote the rights of older adults and prevent their abuse, neglect and exploitation;
3. Empower older adults, individuals with disabilities, their families, and the public to make informed decisions about, and be able to access, existing health, long-term services and supports and other service options;
4. Promote job training and readiness skills for older adults who want to remain in the workforce, and to help care for our community's older residents and individuals with disabilities needing support to maintain independence.

Monroe County's NY Connects Program: (585) 325-2800

NY Connects: Your Link to Long-Term Services and Supports, is a free information and assistance service that is available to individuals and their families to help them make informed decisions regarding their long-term care needs. Advisors provide information regardless of the type(s) of disability or age of the individual needing help with long term care. Free translation services are available for individuals who do not speak English as a primary language or are Deaf and utilize American Sign Language.

Advisors are experienced social workers who provide information, guidance, and referral on an array of topics. Topics covered include housing, chore services, personal care, transportation, adult day care, respite for caregivers, guardianship, support groups, nursing home placement, Medicaid, public benefits, mental health counseling, home health care, socialization, nutrition, wellness programs to assist with chronic disease and falls prevention, geriatric physician referral and more.

NYS Resource Directory of Services

Call For Volunteers Interested in Helping Caregivers

We, and our partner agencies, are always looking for volunteers. Volunteers are needed for help with data entry, special events, senior companions, respite relief and more. Are you looking for way to give back to your community? Are you interested in helping our community's older adults and the families that care for them? We have short term and long term opportunities. If yes, please call our offices at (585) 753-6280 or NY Connects at (585) 325-2800.

Caregiving is a difficult job. When we care for our loved ones, we are often afraid or even too tired to ask for help. If you are a Caregiver in need of a hand, or you want to help a caregiver and don't know how, please check out the info at NYS Caregiver Respite Program.

The More You Know

Know your rights when it comes to Life Insurance and Life Settlements: 

• LISA: Life Insurance Settlement Association

Helpful Online Resources

• National Association of Area Agencies on Aging
• Association on Aging in New York
• New York State Office for The Aging
• Greater Rochester Partnership for the Elderly (GRAPE) - The Elder Pages
• Monroe County Board of Elections
• Senior Planet
• American Association of Retired Persons (AARP) - Technology Resource
• Rainbow Seniors Roc

Monroe County Office for the Aging Programs and Services are funded in part by Monroe County, New York State Office for the Aging, US Administration for Community Living, United Way, and participant contributions. We value our partnerships in order to meet the needs of our community's older adults and their caregivers.