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Senior Traffic Control Operator
Description of Duties
This position, located at the Department of Transportation, is responsible for the oversight of the computerized traffic control center, troubleshooting problems, and taking corrective action. Duties involve planning and decision making in responding to traffic incidents and coordinating with other agencies, as well as monitoring traffic flow and the smooth operation of a computer operated traffic signal system. Duties also involve writing code, debugging, and running simple computer programs to adjust any problems encountered in the traffic signal system. The employee reports directly to, and works under the general supervision of a Chief of Traffic Signal Engineering and Operations or other higher-level staff member. General supervision is exercised over Traffic Control Operators.
Minimum Qualifications
Candidates must meet the following minimum requirements on or before the date of the written exam:
Graduation from high school or possession of an equivalency diploma plus; EITHER:
- Graduation with a Bachelor’s degree in Civil Engineering or an information technology, computer science, management information systems, emergency management, public safety, or transportation management field; OR,
- Graduation with an Associate’s degree or successful completion of at least sixty (60) college semester credit hours, plus two (2) years paid full-time or its part-time equivalent* experience monitoring or operating a computerized traffic management system, working with a transportation routing system, or dispatching; OR,
- Four (4) years paid full-time or its part-time equivalent* experience as described in (B) above; OR,
- An equivalent combination of education and experience as defined by the limits of (A), (B) and (C) above.
NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.
Anticipated Eligibility – Age and Educational Requirements:
According to Civil Service Law, section 54 which became effective September 4, 2024, applicants who are within 12 months of meeting the minimum age or attaining the minimum educational requirements following the date of examination, may take the civil service exam, but will be restricted from certification until such a time that the minimum age or educational requirements are met. Candidates will be required to provide proof of qualifying education and/or age within 12 months of exam date in order to be eligible for appointment from a certified list.
Special Requirements:
If you are appointed, you will be required to possess a valid license to operate a motor vehicle in New York State or otherwise demonstrate your capacity to meet the transportation needs of the job.
